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A leader is a person who provides the vision for the
future. S/he is aware of the possibilities and can see where the group
is headed, and then inspires others to come along with him or her. The
ability to lead is not connected to education, although most leaders are
intelligent people. Leading is a 'right-brain activity', more about
creating and following vision than about structure and organization.
Good Leaders:
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Have
a clear vision of where the group is going. As Steven Covey says
in his book The 7 Habits of Highly Effective People, the
leader is the person who climbs the tallest tree, surveys the entire
situation, and yells, "Wrong jungle!"
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Are
clear about the reality of whatever situation they are currently in,
and also believe completely that they will eventually prevail. This
mindset is exemplified by the attitude of Admiral James Stockdale,
who was the highest-ranking US military officer imprisoned in Viet
Nam. He was a prisoner in the most horrible conditions for over
eight years, and his description of those who survived and those who
didn't illustrates this quality. He says that those who survived
were not the optimists, who said "We'll be home by Christmas,
or we'll be home by next Easter". For when those dates came and
went, these men became more and more disheartened, and eventually
died of a broken heart. Those who survived were the ones who
"never lost faith in the end of the story. Those who never
doubted not only that they would get out, but also that they would
prevail in the end." Stockdale says, "You must never
confuse faith that you will prevail in the end - which you can never
afford to lose-with the discipline to confront the most brutal facts
of your current reality, whatever they might be."
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Are
aware of what an asset people are and insure that they have the
right ones in the right positions. They then give these people
the freedom to make decisions, take actions, and be responsible and
accountable for them.
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Listen
well and lead with questions, not answers. Leaders are much more
interested in listening and learning than telling and directing. An
old Chinese parable says "Seek to understand: only then to be
understood" and this is how good leaders approach
communication. Listen, listen, listen!
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Respect
people at all levels and always want to hear what they have to say.
Good leaders realize that everyone in their organization is equally
valuable and important to the overall success of the business. All
jobs are built on each other, and what the janitor does is just as
important as what the CEO does.
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Have
strong values and beliefs and live them in every area of their life.
Your team is aware of who you are and how you live, and will respect
you if what you say is what you do. It's important to be congruent
in all.
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Possess
positive self-esteem and are self-confident without being arrogant.
Self-esteem is how you feel about yourself and the person you are.
People with positive self-esteem accept themselves 100% even though
they are not perfect. It comes from within. This is often a
work-in-progress. Self-confidence is how you feel about your ability
to function in a given situation, and comes from responses or
feedback from others.
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Have
the courage and strength to make difficult decisions. Decision-
making requires that you evaluate the entire situation and move in
the direction where the outcome will benefit the most people and
your organization. This involves evaluating the pros and cons of
possible outcomes, and being willing to take a stand that may be
unpopular if you feel it's the best way to go. Good leaders are also
diplomatic about the way they do this, so people don't feel stepped
on.
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Are
passionate about everything they do. Leaders give their full
attention and enthusiasm to whatever they are involved in.
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Inspire
greatness in others. Effective leaders bring out the best in
their team members. They know each one personally, understand their
strengths, needs, goals and areas for development, and provide
opportunities for individual growth. They let their people know how
they are doing and offer praise often. If correction is needed, they
give it privately and with respect, and focus on the positive and
their belief in their team member's ability to improve
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Give
credit to others for successes, and accept personal responsibility
for failures. Good leaders believe that if there is a failure,
it's his/her responsibility, if things are fine it's our doing, and
if there is a success it's because of the team or an individual
member. Some words and phrases that describe great leaders are:
visionary, motivational, inspirational, accepting ultimate
responsibility, courageous, realistic, focused on people and living
a life of integrity.
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