This page contains a list of FREE information and worksheets that will help you move ahead
in your business and personal life.  Please enjoy them and share them with your friends and colleagues.    

Wisdom: Inspirational Quotes

Business Plan Guide
This is a guide and a working document.  You can use it to create your Business Plan, and also use it monthly to see how well you have achieved your goals.
 
Communication - Listening Skills
This is a list of techniques and skills that will help you to be an effective listener.
 
Communication - Speaking Skills
This is a list of techniques and skills that will help you to be an effective speaker.
 
Customer Service Checklist
The Customer Service Checklist is designed to evaluate your business from your clients' point of view. It allows you to see what your customers' experience when they come to your office or shop. It can be filled out by a secret shopper, a trusted friend, or by you (if you fill it out remember to be completely objective). Once completed it will give you an accurate picture of what your clients' encounter when they patronize your business.
 
The Elevator Speech
This is an exercise to help you describe the benefit of what you do.

Empowering Questions
An empowering question is one that opens up possibilities and implies that something can happen.
 
Goal Setting Guide
This is a worksheet to help you create your goals, and the strategies and action plans that will make them a reality.
 
Guilt and Worry
This exercise will assist you in looking at where guilt fits into your life and help you decide if you wish to keep it there.

Letting Go
Letting Go is a reminder about the things we can impact and the things we can't.
 
Leadership Skills

Here is a list of several qualities that are common to all effective leaders.

 
Life Purpose Worksheet

This worksheet will help you become clear on your life purpose.

Management Skills

This is a list of several skills that are utilized by all effective managers.

Mission Statement - Business
This is a worksheet to help you create your business mission statement.  Click for EXAMPLES.
 
Mission Statement - Personal
This is a worksheet to help you create your personal mission statement.

Needs - What are yours?

This worksheet will help you become aware of your personal needs.

Organizational Chart This is a sample of a simple Organization Chart. 
It's for your use as a guideline as you create a more specific one for your business.
 
Quieting Response
The Quieting Response is a brief exercise to do when you feel under stress and want to react instead of respond.

Parental Values, Expectations and Beliefs
This exercise is designed to help you become aware of some of the parental expectations and values you learned as a child.
 
Relaxation Techniques

This worksheet will guide you through exercises for relaxation.

Ten Ways To Create A Positive Work Environment

Having a positive work environment impacts everything that happens in the workplace. Here are several things you can do to make yours as inviting and supportive as possible.

Tolerations List
Tolerations are the things or situations in your life that annoy you or make your life more difficult or frustrating, and drain your energy.  This is a worksheet to help you identify the things you are tolerating in your work and personal life.
 
Transition, Grief & Loss - Stages

There are several stages we go through when we experience a life change.  We go through the grief process for both positive and negative changes, and sometimes it helps to be aware of what they are.

Transition, Grief & Loss - Steps in Recovery

This page outlines several things we can do to help ourselves or others move through the grief process.

Values Clarification

This is a worksheet to help you become clear about your personal and business values.

Vision Statement - Business
This is a worksheet to help you create a vision for your business.
 
Vision Statement - Personal
This is a worksheet to help you create a vision for your life.

We've Always Done It This Way

People and businesses often fail to grow because those in charge are focused on how things have always been, rather than being open to new, more efficient options.  This worksheet will help you evaluate if you are still doing things because they are most efficient and effective, or just because you've always done them that way.